Privacy Notice
Data controller
TUANA EĞİTİM DANIŞMANLIK ORGANİZASYON TURİZM VE TİCARET LİMİTED ŞİRKETİ (“Tuana Projects” or the “Company”)
Address: Bostancı Mahallesi, Bağdat Caddesi, No: 448 Uras Apt. Kat: 2, Daire: 4 Kadıköy, İstanbul, Türkiye
E-mail: [email protected] · Phone: +90 216 380 65 28
Under the Turkish Personal Data Protection Law No. 6698 (“KVKK”), we explain below how we process your personal data when you visit the education and consultancy section or the Construction, Project & Management Consultancy section (tuanaprojects.com/construction) of tuanaprojects.com, fill in our forms or write to us.
Data we process, purposes and legal grounds
| Process | Data | Purpose | Legal ground (KVKK Art. 5) |
|---|---|---|---|
| Contact form | Name and surname, e-mail, phone, message, language, date of submission, IP address | Answering your request, giving information and quotes, keeping a record of the correspondence | Directly related to concluding a contract (Art. 5/2-c); legitimate interest (Art. 5/2-f) |
| Newsletter | E-mail address, language, IP address | Sending news about trainings, projects and announcements | Explicit consent (Art. 5/1); you can unsubscribe at any time |
| Live support (Tawk.to) | Information you share in the chat (name, e-mail, message), browser and device information, IP address | Answering your questions through the chat | Explicit consent (Art. 5/1): the chat loads only if you accept the cookie notice |
| CVs sent by e-mail | Identity, contact, education and experience information in the CV | Evaluation as a trainer, expert, consultant or employee | Directly related to concluding a contract (Art. 5/2-c) |
| Site security | IP address, browser information, reCAPTCHA verification data, server logs | Protecting the forms against automated (bot) submissions, information security | Legitimate interest (Art. 5/2-f); obligations under Law No. 5651 (Art. 5/2-ç) |
| Cookies | Cookies listed in the Cookie Policy | Operating the site, remembering your preferences, live support | Necessary cookies: legitimate interest (Art. 5/2-f); live support cookies: explicit consent (Art. 5/1) |
Please do not include information that is not needed for the evaluation, such as health, religion, association membership or a photo, in your CV. If such special categories of data reach us, they are not processed and are deleted.
How we collect data
Your data is collected electronically, by automated or partly automated means, through the forms on our website, the live support chat, e-mail correspondence, cookies and server logs.
Transfers
- Within Türkiye: to authorised public institutions where required by law; to our hosting and e-mail service providers, to the extent the service requires.
- Abroad: Google LLC services (reCAPTCHA — form security; Google Maps — the map on the contact page; YouTube — pages with videos) and Tawk.to Inc. (live support — only if you accept the cookie notice). These transfers rely on the appropriate safeguards set out in Article 9 of the KVKK or on your explicit consent.
Your data is not sold and is not shared with third parties for advertising.
Retention periods
- Contact form records: 2 years.
- Newsletter subscription: until you unsubscribe.
- CVs: 24 months from the date they are sent, then deleted.
- Server logs: the period required by the applicable legislation.
- Cookies: the periods in the cookie list.
Data whose retention period has expired is deleted, destroyed or anonymised.
Your rights (KVKK Art. 11)
By applying to the Company, you have the right to learn whether your personal data is processed; to request information if it has been processed; to learn the purpose of processing and whether it is used in line with that purpose; to know the third parties in Türkiye or abroad to whom it is transferred; to request its correction if it is incomplete or inaccurate, and its deletion or destruction under Article 7 of the KVKK, and that these actions be notified to the third parties to whom it was transferred; to object to a result against you arising from analysis exclusively by automated systems; and to claim compensation for damage caused by unlawful processing.
You can withdraw your explicit consent at any time. You can change your cookie choice with the “Change my cookie choice” button on the Cookie Policy page.
How to apply
In line with the Communiqué on the Procedures and Principles of Application to the Data Controller, you can send your requests in writing with a wet signature to the address above, or from an e-mail address registered in our records to [email protected]. You can use the KVKK Application Form. Your request is concluded free of charge within 30 days at the latest; if the action involves an additional cost, the fee in the tariff set by the Personal Data Protection Board may be charged.
Last updated: 4 November 2026
